Frequently Asked Questions
Shipping and Insurance questions
| Do you ship all over world ? |
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Yes, we ship to all countries having diplomatic relations with India, including USA, Canada, UK, Germany, Australia, France, Italy, etc.
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| How much are the shipping charges ? |
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There are no extra shiping charges. Prices mentioned on our site are Inclusive of Shipping and handling charges. There are no any hidden charges.
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| Will I have to get my consignment cleared from Customs? |
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Craftsofindia.com takes all responsibilty for delivery to your doorsteps.
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Are all orders shipped via couriers? |
| All orders more than $ 50 in value are shipped by Fedex or DHL. Orders less than that are shipped by Registered Air Mail.Deliveries by registered post parcel require about 7-10 days time but the service is reliable. |
| How much time will it it take for delivery of our order? |
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Delivery is expected within 4 to 6 business days from the date of shipment. All orders are shipped within 48 hours of receipt of orders, except for orders for framed paintings. Delivery for shipments made by Registered Air Mail can take slightly longer.
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| Are the shipments insured? |
| Yes all our shipments are insured |
Product Related Questions
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How is it possible for you to provide such a beautiful crafts at such a low prices |
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Craftsofindia.com sources all the items displayed directly from the artisans living in rural villages. No middlemen is involved. So we are able to provide crafts in very low prices.
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| Can we order more that one item listed on your store? |
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As the items on our store are hand made, no two items are identical. In rare cases we can provide two identical items. Just let us know if there is any such requirement.
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| Do you have a printed catalog of the crafts displayed on your site? |
| Due to the unique nature of our products it is not feasible to maintain a printed catalogue. We regularly update our site with new and unique items. |
Payment Questions
| Can i pay in another currency? | |
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Prices on our site are listed in US Dollars. However if you are a resident of a country with a different currency, you can still make your purchase at craftsofindia. Your credit card company will convert the US currency value of the order into your local currency and charge your card for the equivalent amount.
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| Do you share my contact information with any third person? | |
Craftsofindia.com takes your privacy very seriously. Your contact information is never shared with any third person, company, individual, or web site.
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